Refund policy

RETURNS AND REFUNDS

You may request a return within 14 days after the item is delivered, including for sale items, provided the return conditions below are met.

Contact KicksFire before sending any return. Unauthorized returns may not be accepted.

Items submitted for return review must remain unworn, unused, and in original condition with all original tags, accessories, packaging, and shoe box. Provide clear photos of the item, packaging, shipping box, and any available unboxing footage.

For change-of-mind returns, including a size or style selected incorrectly, the customer is responsible for arranging and paying for return shipping. We do not charge a restocking fee (0%). If your item arrives damaged, incorrect, or incomplete, contact us promptly with supporting evidence so we can review the issue and provide return instructions and an appropriate resolution.

Shipping charges, customs duties, taxes, and government fees are generally non-refundable. Approved refunds are issued to the original payment method after inspection. Processing times may vary by payment provider.

These updated return terms apply to orders placed after this update. Earlier orders remain subject to the return terms that applied when the order was placed.